FAQ

How do I contact you?
Creating a support ticket is the best way to contact us. Our team will respond within 24 hours. Faster if urgent. Please white list our email address "...
Mon, 6 Nov, 2017 at 3:33 AM
Accepted Payment Methods
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Sat, 11 Nov, 2017 at 7:29 PM
Shipping
To view our return policy click HERE We try to ship all orders within 1 business day however it can take up to 3 business days (Excluding seat cover...
Sat, 11 Nov, 2017 at 7:36 PM
Warranty
Exclusive Trading Group generally offer a 12 month warranty to all products, unless stated otherwise. Some products will be provided with extended warran...
Wed, 30 Nov, 2016 at 1:24 AM
Returns & Cancellations
Please take care when placing orders. Customer service is our highest priority however we process large volumes of orders every day and due to the nature ...
Fri, 18 Aug, 2017 at 11:28 PM
About Us
We are an online discount department store offering our valued customers a simple and affordable shopping experience. We offer great products at great price...
Wed, 14 Dec, 2016 at 8:07 PM
Fitting Custom Tailored Seat Covers
Below is a video for use as a general guide when fitting sheepskin seat covers. The theory is also the same for our canvas style covers. The video shown rep...
Tue, 7 Aug, 2018 at 6:40 PM
How to make a payment using our online "your account" section
Sometimes you may need to receive a manual invoice from us or wish to pay an order that failed via another payment method. Please note that failed orders ma...
Sat, 11 Nov, 2017 at 7:40 PM
I like your shop but don't want to receive marketing email
We value our customers privacy immensely and never sell or use our customers email address's outside our own companies. If you do not wish to receive i...
Sat, 11 Nov, 2017 at 7:26 PM